Rohlig Logistics
Francisco González Rodriguez
- National CTI / Lean Manager
I must say I’m impressed. The whole app is very interactive.
It keeps you really hooked as a user and covers all of the necessary quality topics in great depth. I enjoyed all of the modules, particularly the ones covering lean, flow and control charts as well as the mastery test... overall, the whole app was a great experience, which would enable the user to get rock solid quality training in 8 hours, it is very well rounded and it makes great use of the multimedia to make for a great interactive learning experience.
Once again, congratulations. As a quality enthusiast who likes to think of himself as someone with solid experience, I can tell you have a great product. The knowledge base is solid and complete, it is didactic, addictive and easy to navigate. You came up with an excellent product, you just need to define a good marketing strategy for it, and it is going to be a great success!
Rijkswaterstaat Noord-Nederland
Martijn Flinterman - Quality Manager
Superb e-learning. Both rich in applicable information and a lot of fun to do because of the 3D games. Very innovative. The variety of the app is great.
I really like Q-Skills3D!
UAE
Arabian Construction Co
Raimond Santos - QA/QC Manager,
I enjoyed the training in Q-Skills3D. But most of all, I learned and understand better the concept of quality improvement. Some of the tools mentioned are being use already in our Company like Paretto Analysis and Cause and Effect Diagrams.
As I go along the training, you gave me more idea how will I improve our monitoring to identify causes of defects and prevent it to re-occur through other quality tools. Specially for eliminating waste. Although I studied already these tools from my previous training, giving a simulated examples gave me a broad understanding of the concept.
Navy Federal Credit Union
Michael Hovan - Senior Technical Writer
Q-Skills3D has been great! Really glad I bought it. I have picked up some great concepts. I still have to finish the final module.
Love the interactivity!
American Computer Development
Steven Bell - Quality Manager
I think
Q-Skills3D hits the key points of the basic tools in the Quality toolbox that will help solve the majority of problems. It would be good to help prepare employees who might then hopefully immediately put them to use with a mentor to help guide them.
Assn for Academic Quality
Shahzaf Iqbal - Deputy Mng QMS
Assn for Academic Quality
Q-Skills3D was really a great learning experience and fun. I congratulate you on designing a course in a unique way.
Praxair
Anthony Wood - Project Manager
I am very impressed.
ANZ Bank, UK
Aman Pandey
Q-Skills3D is awesome.
Hewlett Packard
Teresa Hess - Educational Tech Coordinator
"Really a fabulous product. I congratulate you."
"Makes it real easy for us as administrators to get feedback."
"Extremely easy to use. From a manufacturing
point of view, it's great. A portion of the crew can use the software
while the others keep the regular work going ahead. Putting people in a classroom
stops the whole crew - no production."
Cargil
Mike Langridge
"We 'hired' Q-Skills as an on-line facilitator in our improvement process. We have found that continuous coaching of our improvement teams is necessary. It acts as an on-the-spot coach that calms the fears of first time users and brings confidence to the old hands. "
Mitsubishi Electric
Dellegracia Caldwell
"For our team environment, it is a marvellous tool
to help employees meet their learning goals."
Linn-Benton
Wayne Johnson
"Our people are greeting it with great enthusiasm - and they understand the problem solving concepts it presents."
U.S. Department of Commerce
Bob Henderson
"An extremely useful and cost-effective way of teaching people."
"Also, it's a lot less costly than using consultants as trainers."
SmithKline Beecham
David Finch
"Extremely positive feedback from users"
Southwest Washington Medical Centre
Shoshana Blauer
"We are thrilled with the software"
"It's really satisfying to see how many people
are enthusiastic about the software and want to spend time on it."
"The purchase was
well worth it ... and the customer service provided was by far and away
superior to that of any company I have dealt with in years."
"Not only does your company get the 'thumbs up' but I feel that I have truly acquired a friend too."
Australia Post
Maree Lotstra
"Highly polished in its manner and very user friendly operationally"
Advance Bank
Elizabeth Rex:
"People have so much fun they don't realise how much they've
learnt"
"People are starting to use control charts now...they revert
to the module when they need help."
Clorox
John Crossley, PhD - Corporate QA
"It appeals to the new world of work efficiency. It is the ease of access
and interactivity that makes this the most efficient way to learn."
Clorox
Eugene Thrower - Organization Development Specialist
"We have reduced the amount of consulting to facilitators and have eliminated the need to have additional resources available to teams"
"It has eliminated all the typical classroom hassles, like conflicting priorities, food, no shows and small class size. "
Read-Rite
Cathy McCarthy - QIC Program Manager
"One of the best advantages for our organisation is the ease of use and the way it can be utilised from top management all the way down to the technicians on the floor."
"Having the toolbox available gives a consistent and uniform look to all team presentations"
Brooks-PRI Automation, Inc
Kay Kendall - Vice President of Corporate Quality
"In today's business environment, it's difficult to schedule classroom training for large groups of employees, particularly when they span geographies and time zones. I evaluated several different computer-based training options for promoting the use of quality tools. None compared with
Q-Skills in terms of user-friendliness, cost-effectiveness, and content coverage. Its team support module facilitates problem solving and process improvement beyond the original training, leading to real-time use of the tools to address business issues. In a pilot program, Q-Skills' appeal went
across functions and levels in our organization with favorable comments received from shop floor operators to engineering directors. Whenever a colleague asks me about quality training, I recommend Q-Skills without hesitation."
"1. It isn't only the cost of implementing Six Sigma, but the time it takes to deploy it through a large organization using conventional means. "
"2. Lots of organizations fail to capitalize or leverage the improvements to be gained from using and reinforcing the basic quality tools, which were the foundation of Q-Skills."
"3. The tool box and tutorials are great supplements to organizational resources that are usually overburdened -- the facilitators."
"4. The value of self-paced learning cannot be underestimated, particularly in diverse workforces with differing education and language capabilities."
Zurich Insurance
John Smartt - Training Manager
"Certainly the best I've ever seen"
Florida Power & Light
Dr. Jane
Mahoney
"To our friends at MicroMultimedia, "
"On behalf of all of our team members, may I thank you for the wonderful contribution that you've made to quality training here at Florida Power & Light.
As you know, our Q-Skills software is running, without a glitch, on our corporate intranet. We're receiving very positive feedback on the courseware from both our Information Management and Power Generation units. We're all enjoying the mythical quality of the software content, and the humor that's embedded in the most unexpected places. It's clear that you've put much of yourselves into this software design, giving it much depth and texture.
Yours sincerely, Dr. Jane Mahoney "
Burt's Brakes
David Chapman - Commercial Manager
"Far better than classroom training"
NCR
Jeff Reeves - Quality Manager
"I like it very much"; "Whimsical"; "Interesting"
"It has a great illustration on variation in processes"
State Library of NSW
Annie Talve - Training Manager
"Its a hit !!!"
"I'm really pleased"
"Even anti-computer people like it"
"A good way to get people familiar with computers"
"A great way to build an awareness of quality"
Morewell City Council
Gradimir
"Very useful and good"
Stock Exchange
User
"I thought it was good fun and think I learnt a lot. The pictures and sound were good"
Nestle
Phil Ollie - Employee Relations
"The production is first class. It's really good"
Energy Australia
Dallas Tye
"What stood out was the high level of interaction using exercises and games, rather than the traditional 'sit there and listen' approach. The cost effectiveness of providing the course to our people via our PC network has been a benefit. The software will run on all our notebook computers enabling the toolkit to be taken right into team meetings. "
Chevron Chemical Company
Mark Majors
"Q-Skills is a user friendly and cost effective alternative to resource intensive classroom training."
James Hardie
Jim Garland - Quality Manager
"The response from our staff has been very positive....suitable from shop floor to executive level"
"I couldn't speak more highly of Q-Skills"
"Q-Skills sets a standard for others to follow"
Darling Downs Bacon
Don Murphy - Training Manager
"A very useful addition to the company's training resources"
Mitsubishi Electric
Dellegracia Caldwell - Training Coordinator
"For our team environment, Q-Skills is a marvellous tool to help employees meet their learning goals."
Q-Stores
Graeme Simmonds
"We are finding it a wonderful program. More and more people are using it."
Westin Hotel Company
Nancie O'Neill
"Q-Skills is great. It's a wonderful product. I love it!"
Pacific Power
Malcolm Clark - Quality Manager
"Easy to use", "Fun", "Graphics excellent"
"Explains the techniques well"
"Illustrates the use of the tools well"
Union Pacific
Greg Arndt
"Great software. very user friendly. Well put together."
"Complements and enhances our other TQM courses"
Wilamette
Terry Liesse - Quality Manager
"We are using Q-Skills for review training. Our people think it's terrific. It's incredible. The graphics are fantastic. It's really great" "
Police
Noreen Reeves - Criminal Records
"Redesign of our processes using the Q-Skills process mapping has resulted in some processes dropping by up to 15 steps. A saving of $450,000 per annum, has been achieved, after just a couple of months work." "
KU Medical School
Beverly Kavouras
"Really impressed that you have such great tech support"
"The output from Q-Skills for this departmental audit I've been working on has been wonderful"
ICL
John Burleigh - Quality & Customer Care Consultant
"Superb"
Illawarra Area Health Service
Ms Di Knight - Area Quality Manager
"In my opinion, the time savings from the use of the Survey Module alone justify our purchase of Q-Skills"
Siemens
Andy Nutt - Quality Engineer
"After looking at several well known flowchart packages, we choose Q-Skills because it doesn't require extensive training time to use the software like the other packages, it is very easy to use and we liked the ability to attach subprocesses. It is very straight forward. We have a job to get done and Q-Skills will allow us to flowchart right away."
NationsBank
Suzie Schmer - Vice President
"Not only is Q-Skills' Flowcharter easy and quick, it prevents me from doing them wrong. What
a wonderful way to learn how to flowchart."
Johnson Brokers
Andrew Dargan
"I've seen a lot and its one extremely impressive program"
"love it to death"
"most enthusiasm ever"
Kansas University School of Medicine
Bev Kavouras
"Quality improvement. It's gotten a bad name in our organization from years ago when the training was required and results were not what anyone expected. It's something some of our departments strive for, but don't realize how useful a visual depiction can be to find out what is actually happening. Others could care less whether they look at their data or not. Q-Skills has help our organization put some walk in our talk. "
"We have used it to look at departments that aren't functioning as well as the organization thinks they should be. The data is actually gathered from those performing the job duties. My Human Resource's role is interviewing each person then flow charting with Q-Skills, each of the position descriptions and the processes they perform. I share a notebook of all this work with upper management and middle management. A lot of times we discover that no one in the organization even knows why a certain function is being performed. Once each position in the department has been charted and compared to the others, you can visually see where the problems lie.(ie. processes flowing through too many people, duplication, outdated processes etc.) It has been a great tool in redesigning the departmental structure. In one department we were able to eliminate three positions as a result of our work. I would recommend it to others."
Telstra
Kaye Barclay
"I've purchased it at my last two companies and can't say enough good things about it. "
Telstra
Derek Pangbourne - Manager Six Sigma Practice
"Q-Skills sets teams up for success. It gives team members an insight into what goes on prior to joining their team."
Air Force
Kate Dawson
"Makes an otherwise dry subject interesting and entertaining"
Blue Cross Blue Shield
Shelley Bowen
"We purchased Q-skills to serve both as an introductory training approach for quality principles and tools, and as an on-line resource toolkit
for people to use once they are within a project. We are trying to bring more discipline and "science" to the application of quality
principles to our company's improvement efforts. Changing the culture from "my best guess" to "fact-based" will require lots
of patience, but we feel that the Q-skills application will help. The management learning system reports are likely to be particularly valuable
down the road. I was particularly enchanted by the ease with which customization can be done - we have some accreditation training that is required
and it would be easy to reference.
We found David Fletcher and Tony Burns to be most helpful at every turn of the purchase and installation process. They provided excellent support
to me and the feedback I got from my team was very positive."
Otis
John Brash
"Our people like the style of it - real practical"
National Rail
Julia Young - HR Director
"Q-Skills has been a great success"
Q-Skills may be useful to you if
you have an interest in any of the following areas: qskills, intranet, PC based,
internet, TQM, total quality management, quality improvement, process
improvement, quality training, team support, team training, CAL, survey
software, computer aided learning, CBT, computer based training, CAT, quality
improvement training, computer aided training, tutorial, interactive multimedia,
BPR, re-engineering, BPM, flowcharter, business process mapping,
swimlane, costing, user defined variables, flow chart, easy to use, automatic
line drawing, validity checking, improvement tools, improvement techniques,
Pareto, brainstorming, histogram, cause and effect, flowcharter, C & E,
attribute control chart, graph, range, averages, control chart, check
sheet, affinity diagram, random sampling, statification, SPC, statistical
process control, facilitator support, normal distribution,
six sigma, 6 sigma, zero defects, software, toolkit, toolbox, FMEA,
analysis, automatic documentation generation, ISO 9000, ISO9001,
ISO9002, QS9000, ISO9004, ISO9004.4, MS, quality improvement training, computer based training,
quality tools, flowcharter, BPM, brainstorm, control chart, survey software.
